Services

With over 70 stores, cafes and restaurants, including Boots, H&M and Next, you can shop the latest trends and enjoy a bite to eat at The Chimes. Keep the little ones entertained with a visit to Odeon cinema or let them burn some energy in the soft play in Halo Play Cafe. The Chimes sits at the heart of Uxbridge and is easily accessible with ample parking and designated Disabled and Parent & Baby bays. There are plenty of family friendly services to ensure you have an enjoyable shopping experience.

Our facilities

  • Toilets and Parent & Child Facilities

    Our customer toilets can be found on the upper and lower mall, adjacent to the lifts. We have disabled toilet facilities located on the upper mall. Please use a radar key to access these facilities, or request access at the information desk. Radar keys can be purchased from Shopmobility. Our baby change facilities are located on the upper and lower mall, adjacent to the lifts.

  • Changing Places Facility

    Changing facilities are available on the lower mall. A radar key is required to access the changing unit, or you can request access at the information desk. Radar keys can be purchased from Shopmobility.

  • Lost Property

    Our Lost Property Service is available from the Customer Services desk, open 10:00 – 18:00 (Mon – Sat), 11:00 – 17:00 (Sun). If you have any enquiries please contact Customer Service 01895 819400, or e-mail [email protected]

  • ATM’s

    We have cash machine points available on both the upper and lower level mall.

  • Collect +

    Items ordered via Collect + can be collected from the Customer Service desk located on the 1st Floor near Lidl. The Customer Service desk is open 10:00 – 18:00 (Mon – Sat), 11:00 – 17:00 (Sun).

  • Eurochange

    Buy and Sell Travel Money with Eurochange. Get great rates on currency exchange. It's simple and secure to foreign exchange travel money in branch, located on the ground floor of The Chimes.

  • Amazon Lockers

    Pick up and return Amazon parcels at your convenience. Amazon lockers are available on Level 2 outside Odeon IMAX from 07:00 – midnight (Mon – Sat) and 09:00 – 23:00 (Sun).

  • Shopmobility

    Don’t struggle around, we have a number of wheelchairs and self drive scooters you can borrow. Please call beforehand to book. Wheelchairs and scooters are subject to availability. If you’d like more information please visit Hillingdon Shopmobility.

  • Parking

    The Chimes has over 1,550 car parking spaces including disabled, parent & child spaces and EV charging points, and has direct access to The Chimes, available over six levels. Level 1 is a 24 hour car park with direct access to the Centre. Level 2 – 6 are open 06:00 – 01:00 hours.

THE CHIMES

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